Privacy Policy — NABHReady

1. Introduction

NABHReady ("we", "our", or "us") is committed to protecting the privacy of organisations and individuals who use our certification tracking platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

Account information: Name, email address, mobile number, and password when you register.
Organisation details: Company name, type, registration number, city, and state.
Certification data: Compliance records, task progress, licence numbers, validity dates, and uploaded documents related to your certification journey.
Usage data: Pages visited, actions taken, and timestamps to help us improve the platform.
Communication data: Enquiries and messages submitted through our contact forms.
Google OAuth data: If you sign in via Google, we receive your name and email address from Google. We do not receive your Google password.

3. How We Use Your Information

To create and manage your account and organisation profile.
To provide certification tracking, task management, and compliance monitoring services.
To send important service notifications, reminders, and updates.
To respond to enquiries and support requests.
To improve the platform through usage analysis.
To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard safeguards including encrypted connections (HTTPS), access controls, and regular security reviews. Uploaded documents are stored in private storage accessible only to authorised users of your organisation.

While we take reasonable precautions, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Sharing

We do not share your personal data with third parties except:

Service providers: Trusted vendors who help operate the platform (e.g., cloud hosting, email delivery) under confidentiality agreements.
Legal requirements: When required by law, court order, or governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of assets, with advance notice.

6. Cookies

We use essential session cookies to keep you logged in and maintain your preferences. We do not use advertising or cross-site tracking cookies. You can disable cookies in your browser settings, but some features of the platform may not function correctly as a result.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate data.
Request deletion of your account and associated data.
Object to or restrict certain uses of your data.

To exercise these rights, contact us at the address below. We will respond within 30 days.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

9. Children's Privacy

Our services are intended for business users and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Platform: NABHReady
Email: privacy@mail.demo-nabh.dexob.com